It's going to take a lot more than a piece of software to help you succeed in today's changing and challenging times, and because of that, our funeral home management software is based on more than a single piece of software — much more. Continue reading below to see more features of the smart technology.
In funeral service, time is limited and mistakes aren't tolerated. Our one-write logicsends the vital information everywhere it’s needed in the system, saving time and reducing the risk for error.
Have more than one employee working in your funeral management system? Stop paying multiple licensing fees and give your team the flexibility to work from their laptop, tablet or smartphone today.
Our web-based funeral management software gives you access and let’s you work from anywhere, and on any device. Changes are instant and your secure data is automatically backed up hourly.
Still using Microsoft Word or paying a management software provider to print forms? Our system’s one-write-logic eliminates dual entry and prints your clergy record and other forms in the click of a button.
Enter your GPL into our funeral management software just once, and create individual contracts for families by simply checking off what they’d like and exporting to your accounting program in seconds.
Track your employees time worked, time off and performance with easy and generate a performance review file to make their regular performance reviews both encouraging and constructive.
Keep track of what you have in stock and be notified when inventory is low. The inventory control module let’s you pass inventory between locations and notify a user when action is needed.
Generate testimonials from families you have served with a survey automatically sent out from your firm. Better your funeral business with feedback from those who matter most – your clients.
Get the ‘Pulse’ of your business with the click of a button. It’s that easy.
The beauty of our Pulse funeral management system is that it literally has its finger on the ‘pulse’ of your business, keeping you up-to-speed on contracts and accounting data with straight-forward and comprehensive reports and data analysis. This leaves nothing to the imagination: you can see exactly where you stand, in black and white. Helping your business run-smoothly and profitably is our business.
Unparallel Service, Unmatched Support
Our support team is here to help you around the clock, so it doesn’t matter if you’re burning the midnight oil or have an urgent lunch-hour question, we know our business only survives when your business thrives. Fill out our form, or call us directly. We can answer any questions you have about our funeral management solution.
Add what you want, when you want it
Experience the extreme flexibility and scalability of your FrontRunner solution. Select from an ever evolving selection of APP's, add-on's and features that allow you to build the solution that is right for your needs, not the needs of your technology provider. Provide your families and your communities with the modern conveniences and efficiencies that allow you to set your firm apart from the rest.
Track, Record and Complete Paperwork Seamlessly.
Having a strategy to tap into the cremation market can be extremely beneficial, but you need to protect your business in the process. With our cremation management software you’ll be able to track cremation pickup and drop-off times, record when tasks are complete, and efficiently finish all of the necessary paperwork using our one-write-logic.
Tradework Tracking Made Easy
Sometimes you need to source part of the funeral service process out to another professional. FrontRunner’s TradeWork Manager gives you the tools you need to track the work being done, invoice and collect money from your trade work customers, and complete the necessary forms and paperwork, as quickly and efficiently as possible.
We answer hundreds of questions every year and our support department is on call 24/7. We periodically compile the questions asked and include them in our frequently asked questions section. If you have a question about our funeral home management software, there is a good chance someone has asked it before. Please click through to our FAQ page and see them all, or contact us and ask your own question.
"This is a phenomenal tool. The integration between management and website save an incredible amount of time. I can access any business information from my phone, at home or even on vacation. Their solutions can literally turn "what if" into "what is". Call them today." Colby Fulfer
- Westfield Chapel, Arkansas
"The ability to enter information once and have it populate the website, print forms, track inventory and even allow families to interact with the software is amazing." Don Hawes
- Keefe Funeral Homes, Massachusetts
"I must say that I am very impressed by everything I have seen so far, as the system seems to encompass so much of what we have pieced together over the years in separate systems. I am convinced that this is a turning point in the history of our company." David Pena
- Integrity Funeral Care, Texas
"A sincere thanks to you FrontRunner Professional for the outstanding job in setting up our website. Your extensive knowledge and experience in both the building of a website and the funeral industry, make your company the best at what you do!" Dave Zabinski
- Kolano Funeral Home, New York
"When I left to start Integrity, I had all my notes, and after again looking at what software was available, I decided to create my own, which is what we have been using for 8 years. A few weeks ago, I realized that I can't keep trying to run my business while, at the same time, trying to keep up my programming skills to keep up with changing times. I again looked at many companies, but they all led me to Frontrunner. When I saw the Pulse system and all its capabilities, I was instantly sold! And here we are..." David Pena
- Integrity Funeral Care, Texas
"Since we first started with FrontRunner, we are now using the website to help us with the necessary forms that each family requires during the arrangement process. If we ever have a problem, we get help and support from the FrontRunner team right away so there is very little down time, they are always very patient and listen to our concerns. Since they are so helpful, I have been less apprehensive about using the website and feel secure in knowing that I can do a majority of the documentation on our site." Kirsten L. Monk
- Gordon A. Monk Funeral Home, Ontario
"They are upfront and honest in terms of the many capabilities of the system, and if you go for the full system, I guarantee you will be pleased with the options." Ms. Nesha Nurse
- Tudor's Funeral Home, Barbados
"FrontRunner had everything I wanted in one company, so I didn't have load my information more than once." Tyrone Warden
- Funerals by T.S. Warden, Florida
"Loving the all in one system Frontrunner continues to be the leader in funeral technology. We have been with Frontrunner since Frontrunner was launched way back when. We have watched your family and business grow over the last 15 years. Thank you for all you do for us." Rob Jardine
- Jardine Funeral Home, Cremation & Tribute Center, Ontario
"Your name is branded correctly. You guys truly are the FrontRunner in funeral technology. I always learn so much from you. I look forward to years of continued partnership!" Brian Koch
- Conner and Koch Funeral Home, Ohio
"Thank you to the FrontRunner team. We were a funeralone client for many years and we weren't able to accomplish the goals we were striving to reach. We reached out to FrontRunner and they made it happen. Our revenue and call volume has skyrocketed since we have partnered with you. Thanks again for a beautiful design and to Jules and Jenny for your many hours to make this happen." Colby Fulfer
- Westfield Chapel, Arkansas
"As an independent, family-owned funeral home, we were looking for a website provider that would respect our deep roots in the community and at the same time offer the latest technology the industry has to offer. We have been partnered with Frontrunner for almost a decade and they continue to offer us top-notch technological solutions so that we can serve our client families in the most personalized and professional manner possible. More than simply a website provider, FrontRunner delivers us a full information management system which handles all of our documentation, stationery and record-keeping needs. " Wes Playter
- Roadhouse & Rose Funeral Home, Ontario
"I want to thank frontrunner professional for providing my firm with an incredible website. The site is very attractive and user friendly. The continued support received from frontrunner is 2nd to none. I would highly recommend frontrunner to anybody looking for a solution in the funeral industry. It clearly is a one stop shop!!!" David Tompkins
- Tompkins Funeral Home, Ontario
"The Success of our website designed and hosted by Frontrunner has been astounding. It is undoubtedly the single best marketing strategy we have utilized since acquiring the funeral home. The feedback from the families we serve and those using the site has been phenomenal" Chris Chappelle
- J.J. Patterson & Sons Funeral Residence, Ontario
"The website design is fantastic, I have had 2 websites in the past and neither of them was as well designed nor received such rave reviews from my client families. Coming from a generation where computers were not part of my education, I remember how frightened I was when it came to putting information on the website. The professionals at FrontRunner gently guided me, building my confidence in myself, as well as giving me the tools to accomplish my goal. Your help did not end when you published my website; you are always there to assist me in anything that may come up." Josephine M. Dimiceli
- Dimiceli & Sons, Inc., New York
"I can say moving to Frontrunner Professional to take care of our website has been one of the best decisions I have ever made. Since day one of creating our website the service and product has been better than I could have ever expected. The support has been out of this world. Any time I needed assistance or support I have got an immediate response. The features and applications are amazing. I have got endless compliments from families about the website and what it can do. The revenue it has made our funeral home been great. Sitting back and letting the web the work was an added bonus. Keep up the great work FrontRunner!!!!" Nicholas Vander Plaat
- Vanderplaat Funeral Home, New Jersey
"Our new web site from FrontRunner is all I could have wanted. There are so many dynamics that you can use and add on. The ability to offer flower and sympathy gifts is excellent and the commission is beneficial. The support staff is incredible, their patience and willingness to help is comforting. I would recommend the FrontRunner team every day!" Bill Boglioli
- Woolley-Boglioli Funeral Home, New Jersey
"As a new firm I needed a website that was going to stand out and set us apart from the rest. FrontRunner not only provide an amazing website design that helps generate revenue by its candle programs, tribute gifts and flower purchases, but the software to arrange services with families is great. The system is very user friendly and in just two months of using the products, I'm completely satisfied. From top of the products to their outstanding customer service, I would recommend using them for your funeral home needs." Brandon Williams
- Williams Funeral & Cremation Services, North Carolina
"No one was interested in speaking to a first time website owner and going through the nuts and bolts of the process... no one that is, but the folks at FrontRunner Professional... Not only were they very patient in detailing how their system works, but their willingness to work with us in terms of putting together a payment plan, so we could get exactly what we wanted-on mutually beneficial terms- was nothing short of amazing..." Ms. Nesha Nurse
- Tudor's Funeral Home, Barbados
"FYI I have people commenting on our web site all the time and it's all positive. I appreciate the good work all you and your co-workers do to assure we have the best web site in the industry. Thanks and have a great week!!!" Anthony Skeen
- Skeen Funeral Home
"I recommend it all the time. It's state of the art, families tell me that they really enjoy it. The website is simple, it's functional, so I have no trouble recommending it at all." Robin Reichmuth
- Reichmuth Funeral Homes, Nebraska
"Creating a website that I could be proud of, that allowed me to pay homage to the three generations of funeral directors in my family that came before me, and, at the same time, giving the families who I serve a beautiful place to memorialize their loved ones while giving website visitors easy access to information they need in a professional format, seemed like an impossible task! But with your FrontRunner Professional Team on the job, everything that I had hoped for in a website became a reality... and then some! Dave Zabinski
- Kolano Funeral Home, New York
"Our website went from the first year of 12,000 visits (which impressed me at the time) to 12,000 visits a week today. We have had instances where we received 4,000 in a day. Thank you, FrontRunner!!" Jules Joly
- Salon Funéraire Guenette Funeral Home, Ontario
"With your FrontRunner Professional Team on the job, everything that I had hoped for in a website became a reality... and then some!" Dave Zabinski
- Pres. Kolano Funeral Home, New York
"Our company has been using Frontrunner for the last several years to build and maintain our website. I cannot say enough about the professionals that work there and the millions of ways that they have helped me (a very illiterate computer person) over the years." Dale & Lori Lounsbury
- Lounsbury Funeral Home, Ontario
"You guys have far exceeded my expectations of a website and what it can do. We have gotten so many compliments on it. When we do have a problem you are always there quickly and efficiently to fix it and couldn't thank you enough for that." Billy Flooks
- Beecher - Flooks Funeral Home, New York
"The ability to enter information once and have it populate the website, print forms, track inventory and even allow families to interact with the software is amazing." Donald M. Hawes
- Keefe Funeral Homes, Massachusetts
"I must say that I am very impressed by everything I have seen so far, as the system seems to encompass so much of what we have pieced together over the years in separate systems. I am convinced that this is a turning point in the history of our company." David Pena
- Integrity Funeral Care, Texas
"I am writing this email to extend a sincere thanks to you FrontRunner Professional for the outstanding job that everyone did for me in setting up the website for Kolano Funeral Home. Your extensive knowledge and experience in both the building of a website and the funeral industry, make your company the best at what you do!" Dave Zabinski
- Kolano Funeral Home, New York
"When I left to start Integrity, I had all my notes, and after again looking at what software was available, I decided to create my own, which is what we have been using for 8 years. A few weeks ago, I realized that I can't keep trying to run my business while, at the same time, trying to keep up my programming skills to keep up with changing times. I again looked at many companies, but they all led me to Frontrunner. When I saw the Pulse system and all its capabilities, I was instantly sold! And here we are..." David Pena
- Integrity Funeral Care, Texas
"Since we first started with FrontRunner, we are now using the website to help us with the necessary forms that each family requires during the arrangement process. If we ever have a problem, we get help and support from the FrontRunner team right away so there is very little down time, they are always very patient and listen to our concerns. Since they are so helpful, I have been less apprehensive about using the website and feel secure in knowing that I can do a majority of the documentation on our site." Kirsten L. Monk
- Gordon A. Monk Funeral Home, Ontario
"They are upfront and honest in terms of the many capabilities of the system, and if you go for the full system, I guarantee you will be pleased with the options." Ms. Nesha Nurse
- Tudor's Funeral Home, Barbados
"On behalf of our funeral home, I want to thank everyone for their hard work. You made the switch from our old management software so easy and we could not be happier to be a part of the Frontrunner family, just as we now count you all as part of the Palmetto family." Tom Fields
- The Palmetto Mortuary, South Carolina
"Your online site is among the most professional I have ever seen...and I have seen a lot of them. May I say I'm not surprised? After all the name Boglioli itself carries with it a very high standard of excellence. This site brings honor to that name. Well done." - Rev Robert Pagliari
"The Book of Memories was an ingenious concept. To choose a background that is associated with that person's life as well as having all the tools that you would need about service time, sending flowers. My families rave about "lighting the Memorial Candle." What simple tools that make a difference in our client families. Thank you Frontrunner, keep up the great work!" John Ferrari
- Ferrari Funeral Home, LLC, New York
"The website is barely a month old now, and I can't tell you how many compliments I've already received about how beautiful it is. One particular lady shared with me her appreciation for her Mother's beautiful book of memories by telling me that she feels the same connection when she visits her Mother's site, as she had previously only felt when visiting the cemetery. She went on to say that being able to feel that connection right in her home at the click of a mouse, has made dealing with the loss of her Mother much easier to bear and she finds herself visiting the website daily." Dave Zabinski
- Kolano Funeral Home, New York
"Another great feature is the ability to order flowers through our website. Being able to order flowers online makes it easier on our visitors since they won't have to go through the hassle of contacting a florist." Taylor DeMarco
- Glenville Funeral Home, New York
"With the Book of Memories features, our web visitors enjoy top rate services in regard to on-line condolences, donations, sharing remembrances and lighting memorial candles." Wes Playter
- Roadshouse & Rose Funeral Home, Newmarket, Ontario
"The Book of Memories has been a great addition to our website as well, many families enjoy the fact that they can also add to the website to make it more personal to each individual." Kirsten L. Monk
- Gordon A. Monk Funeral Home, Ontario
"We are constantly surprised at the amount of time the family spends on our website and the community feeling there is from sharing pictures and memories. The feedback is amazing." Dale & Lori Lounsbury
- Lounsbury Funeral Home, Ontario
"What simple tools that make a difference in our client families. Thank you FrontRunner, keep up the great work!" John J. Ferrari
- Ferrari Funeral Home, LLC
"This is the most impressive thing I have seen on the internet in a very long time. We were very upset not to be able to attend the services and this certainly helps in our time of sorrow to be able to give this message to very good friends. Keep up this wonderful thing you are doing." - Funeral Home Family
"I went to my mother's book of memories yesterday to light a candle for a year. I want to do this every year in remembrance of her and to also help support the Book of Memories. The Book of Memories is a wonderful idea and a beautiful tribute to our loved ones. Thanks very much." - Funeral Home Family
"Great website! I had not experienced your website til today, and I am impressed. In this day and age of technology, it is so necessary to have something like this to be able to communicate with someone who has lost a loved one. Thank you." - Funeral Home Family
"I live in the UK and not accustomed to such sites but I can only say positive things about it. It allows you to pay condolences, light a memorial candle, send flowers, everything you need to do without too much effort which is exactly what is needed at such a difficult time." - Funeral Home Family
"It was a fantastic day (at your technology centre) and in fact, it was probably the most interesting and best value seminar I have attended in a very long time. You and your team are cutting edge and I hope clients take advantage of the opportunity to take part in the programs you are providing." Matt Wren
- Irvine Memorial, Ontario
"Thank you to the FrontRunner team. We were a funeralone client for many years and we weren't able to accomplish the goals we were striving to reach. We reached out to FrontRunner and they made it happen. Our revenue and call volume has skyrocketed since we have partnered with you. Thanks again for a beautiful design and to Jules and Jenny for your many hours to make this happen." Colby Fulfer
- Westfield Chapel, Arkansas
"Your name is branded correctly. You guys truly are the FrontRunner in funeral technology. I always learn so much from you. I look forward to years of continued partnership!" Brian Koch
- Conner and Koch Funeral Home, Ohio
"The FrontRunner team is constantly looking for ways to improve each website, and infinite ways to assist funeral homes to be the most that they can be. Usually the things they think of are things a normal funeral director doesn't have the time or knowledge to think of themselves." - Dale & Lori Lounsbury, Lounsbury Funeral Home, Ontario Dale & Lori Lounsbury
- Lounsbury Funeral Home
"We can't wait to see what FrontRunner comes up with next. Keep up the GREAT work!" Donald M. Hawes
- Keefe Funeral Homes, Massachusetts
"The fact that FrontRunner Professional is a family-owned company led by individuals with knowledge of the funeral service profession was a massive bonus for our firm. This helps us with maintaining our traditions, heritage and reputation in our communities. The end result is a relationship with a FrontRunner team that has provided us with a new standard of solutions." Craig Baker
- Reid Funeral Home Limited, Ontario
"I Just wanted to say how impressed I am with FrontRunner. Every question and concern is addressed quickly (even on the weekend!!) and everyone I have had contact with has been just amazing. Because I run a small business I am always so impressed to see great customer service. Great customer service is not easy and really shows a level of dedication to your product that is above the rest. Just wanted to pass this along. Thanks!! " Anthony Giard
- Mays Funeral Home, Maine
"I like FrontRunner because it is user-friendly, the staff and the web-based portion. So for problems I don't know how to handle, I know there's somebody there that does and I can get a hold of that person. So that's definitely a big advantage for us." Ivy Spicer
- Lord and Stephens Funeral Home, Georgia
"Anytime I've called or talked to anybody, everybody's just wonderful to work with...We can't go wrong. Quality company and they provide a wonderful product, and we've just been extremely happy them." Stephen Watkins
- Watkins & Sons Funeral Service, Missouri
"The support staff is incredible, their patience and willingness to help is comforting. I would recommend the Frontrunner team everyday!" Bill Boglioli
- Woolley-Boglioli Funeral Home
"Your extensive knowledge and experience in both the building of a website and the funeral industry, make your company the best at what you do!" Dave Zabinski
- Kolano Funeral Home, New York
"I have never seen such a professional team as FrontRunner. Each person in the company brings such a great knowledge in their own area. Always thinking of the future and trying to help the smaller funeral homes have a voice." Lori Lounsbury
- Lounsbury Funeral Home, Cambridge, Ontario
"I have nothing but the utmost respect for the company and staff of Front Runner Professional." Ms. Nesha Nurse
- Tudor's Funeral Home, Barbados
"Just a short note to thank you for helping with the technical portion of our website. You have given my wife Pam and myself personalized instruction and this was very much appreciated." Glenn Witzenburg
- Legacy Options, LLC, Florida
"I always feel like I am dealing with friends. They are open to serving our needs in any possible way and they are always searching for ways to improve the site to be user friendly and beneficial to the funeral home and our families. I am 110 per cent satisfied with Frontrunner as my website provider and I have no need to look elsewhere. Thanks guys." Jules Joly
- Salon Funéraire Guenette Funeral Home, Ontario
"Technical support is just a phone call away. We've rarely had to wait for a return call, and issues are almost always solved the first time. Their design team has been exceptional and seem to enjoy exploring design ideas to create the very best." Richard Rosin
- Neil Bardal Funeral Centre, Manitoba
"I just wanted to say thank you to Frontrunner Professional. We have used a couple of other programs in the past year or two. This is a wonderful addition to the Book of Memories program. I am hopeful that even families that are not producing a DVD for a service will want us to produce a video for their memory page. It is going to be a wonderful revenue maker for our firm. The only complaint came from my wife as the program allows me to work on the video production from home. Please keep up the great work." Rob McCormick
- Burquitlam Funeral Home, British Columbia
"It was the most interesting CEU class I have EVER attended anywhere. The types of classes were diverse and interesting. I have never attended ever such an interesting lecture" Scott Hilts, W.S. Davis, Inc, NY
"It was really great to connect with other funeral professionals in such a relaxed, informal setting! (Something we never get to do!) The sessions were all very helpful and informative. Thanks for the experience!" Jody Sloan-Martyn, Martyn Funeral Home, ON
"The opportunity to receive information from the instructors, as well as from other attendees, helps greatly to see how different firms and different areas of the world are doing things. A lot of helpful ideas and information is put forth during the sessions and then even further with the back and forth discussions during the workshop and during the social times of the cruise." Don Hawes, Keefe Funeral Homes, MA
"This is not for those who remain in the past. This is the Future!" Ayvis Granby, Granby's Funeral Service, Inc, NY
"This workshop is incredible! I have never seen such a professional team as FrontRunner. Each each person in the company brings such a great knowledge in their own area and teaches it in a way that we understand. They are always thinking for the future and trying to help the smaller funeral homes have a voice. Thank you all for being you and hosting these workshops!" Lori Lounsbury, Lounsbury Funeral Home, ON
"I love to learn new technology and stay updated as to what is happening in our industry. The social media seminar, specifically was very helpful for people such as ourselves who are not up to date with social media. Through the workshop cruise, we are able to know exactly how to compete in today's market. We have attended three of the FrontRunner technology and marketing cruises and every year we learn SO much. Can't wait to come back again!" Sheila Goodyear, Central Funeral Homes, NL
